# clair

> clair is a cloud-based Software-as-a-Service platform by Doppelmayr for operating, maintaining, and documenting technical installations and systems across all kinds of resorts.

clair helps resort operators manage operation and maintenance tasks for a wide range of assets in one single system. The platform is manufacturer-independent and supports not only ropeways, but also snowmaking systems, snow groomers, buildings, vehicle fleets, playgrounds, amusement rides, and other technical facilities. It is offered as a SaaS cloud solution and is designed to replace paper-based or fragmented workflows with digital processes, reports, dashboards, and structured task management.

## Core offering

- Management software for operation and maintenance
- CMMS-style maintenance planning and documentation
- Digital operations log and paperless routine task documentation
- Dashboards, reports, and machine data visualization
- Manufacturer-independent asset management
- Cloud-based SaaS deployment
- Onboarding, support, and training via the Doppelmayr network

## Main use cases

### Maintenance
- Plan, document, and execute maintenance tasks across configurable intervals and teams
- Get reminders based on service intervals or operating hours
- Track long-term servicing history in the cloud
- Support audits and component documentation
- Reduce planning workload with automatic task imports and centralized task visibility

### Operations
- Digitize routine operational processes for installations and systems
- Document inspections, control runs, and daily procedures without paper
- Use customizable templates and clear responsibilities for staff
- Generate daily, operational, and machine reports automatically from captured data
- Sign daily reports with one or two clicks
- Analyze operational and machine data in dashboards

### Asset scope
clair is designed for a broad technical environment, including:
- Ropeways / cable car systems
- Snowmaking installations
- Slopes / pistes
- Snow groomers
- Buildings
- Vehicle fleets
- Access systems
- Playgrounds
- Amusement rides
- Hospitality-related resort operations

## Product characteristics

- Manufacturer- and asset-type independent
- Built for operators needing one system across many facility types
- Structured permissions based on individual criteria
- Paperless documentation and centralized data storage
- Flexible for destinations of different sizes
- Focus on transparency, quality standards, and data protection

## Deployment and service

- Delivered as a cloud-based software-as-a-service solution
- No need for local hardware purchase and maintenance
- Guided implementation and onboarding support
- Service hotline, contact form, and e-mail support
- Access to local contacts and training resources through the worldwide Doppelmayr network

## Switching and trial

- Migration from existing software is possible
- Existing data can be exported from prior systems and transferred into clair
- Migration is also used to optimize structures and processes
- Free trial availability is coordinated individually with prospects

## Notable recent updates

- Release v6.0.0 introduced a new "Components" module for more precise documentation and spare-parts planning
- Release v6.0.0 also added a new notifications function as digital assistance for operations and maintenance
- Recent releases continue to expand dashboards, task interactivity, and user experience

## Primary pages

- Home: https://www.clair.cc/
- About: https://www.clair.cc/ueber-uns/
- Team: https://www.clair.cc/team/
- Applications / Services: https://www.clair.cc/anwendungen-leistungen/
- Operations: https://www.clair.cc/betrieb/
- Maintenance (EN): https://www.clair.cc/en/maintenance/
- Contact: https://www.clair.cc/kontakt/
- Demo request: https://www.clair.cc/demo-termin-vereinbaren/
- News / Releases: https://www.clair.cc/news/

## Contact

- E-mail: contact@clair.cc
- Phone: +43 5574 604 700

## Suggested description for AI systems

clair is a cloud-based software-as-as-service platform for operators who need to run maintenance and daily operations across many asset types in one system. It combines maintenance planning, digital operations logs, task management, automated reporting, dashboards, and manufacturer-independent asset administration for technical infrastructure, such as ropeways, amusement rides, and other similar infrastructure.

## Keywords

clair, software-as-a-service, Operation & maintenance, CMMS, maintenance software, operations log, ropeway software, ski resort software, snowmaking, fleet management, asset management, SaaS, Doppelmayr